Fortunately, I get a lot of that here in Kingston, Ontario, which makes me love this city of mine that much more. And because hubby and I are both creatures of habit and tend to pop into the same places over and over again, good customer service is truly appreciated. Especially when given by individuals that we run across frequently.
Our most recent experience with a customer service sourpuss was at a Tim Hortons (popular Canadian restaurant known for its coffee and donuts) near our home where hubby and I stopped in to have a cup of coffee and enjoy a little time together. Sourpuss server looked annoyed as she placed our order, and certainly never cracked a smile. And when she had to correct our order when we pointed out that one of the coffees she punched into her cash register was the wrong one, she didn’t apologize or care in the least. She frowned and got all pissy. As if it was our fault.
It leaves me to wonder how long she’ll have this job. And if she’ll spend her whole life sucking the fun out of the atmosphere, ending up a miserable old coot. I hope not. For her sake. I can’t imagine being happy living this way. It must be exhausting being so surly all the time.